Do you provide product support?

Do you provide product support?

Before you contact me for support please check the Knowledge base to see if your question has already been answered.

Support is only provided for verified purchases from Libre Wave or affiliated resellers. If your purchase was made through this website you should open a support ticket.

If you purchased through an affiliated reseller please use the contact form and include your order ID or transaction reference so that your purchase can be verified.

I usually respond to support requests pretty quickly (within hours) but sometimes it can take me a little longer. Don’t forget to check your junk/spam email folder in case my reply has got lost on the way to you.

If there is a problem with the contact form you can email directly: