This Privacy Policy explains how Libre Wave (“we”, “us”, “our”) collects, uses, and protects personal data when you visit https://librewave.com.
Controller Information
Controller: Xtant Logic LTD (07372181)
Website: https://librewave.com
Contact email: support@librewave.com
Registered Address: 15 Garnet Street, Saltburn, England, TS12 1EQ
Personal Data We Collect
We may collect and process the following categories of personal data:
Data you provide
- Identity data: name
- Contact data: email address
- User-generated content: product reviews, comments
Where you submit a review or comment, your name may be displayed publicly. Your email address is not made public.
Transaction and account data
All transactions, checkout processes, and user account management are handled by Moonbase AS, which acts as an independent controller for payment and account data.
We do not collect or store payment card details.
Relevant policies:
- https://moonbase.sh/privacy-policy/
- https://help.moonbase.sh/articles/3131239-general-terms-and-conditions-for-buyers
Technical and usage data
- IP address
- Browser and device information
- Server logs
- Website usage data (via self-hosted analytics)
Purposes of Processing
We process personal data for the following purposes:
- To respond to enquiries and provide support
- To facilitate purchases via Moonbase AS
- To publish and manage user-generated content
- To operate, maintain, and improve the website
- To measure and optimise marketing performance
- To deliver and improve marketing and advertising
Legal Bases for Processing (UK GDPR / EU GDPR)
Where applicable, we rely on the following legal bases:
- Contract
Processing necessary to perform a contract or take steps prior to entering into a contract - Legitimate interests
Operating and improving the website, ensuring security, and analysing usage - Consent
Use of non-essential cookies and marketing technologies
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Ensure essential site functionality
- Store user preferences
- Enable analytics and marketing
Consent is obtained and managed via tarteaucitron.
You can withdraw or modify your consent at any time through the cookie management interface.
Analytics
We use self-hosted analytics to understand how visitors interact with the website.
- No third-party analytics providers are used
- Data is retained for a maximum of 180 days and then automatically deleted
Marketing and Advertising
We use the Facebook Pixel to measure the effectiveness of advertising and to optimise campaigns.
This technology may collect data such as:
- Pages visited
- Actions taken on the site
- Device and browser information
This processing is based on your consent, where required.
Video Delivery
We use Bunny Stream to deliver video content. This may involve processing limited technical data (such as IP address) to ensure reliable streaming.
We may also embed videos from YouTube. When interacting with YouTube content, cookies and similar technologies may be set by YouTube and its partners, including for analytics and advertising purposes.
Where required, such cookies are only set with your consent via our cookie management interface.
Data Sharing
We do not sell personal data.
We may share personal data with the following categories of recipients:
- Service providers necessary for website operation and delivery
- Moonbase AS (transactions and account services)
- Advertising and analytics tools (as described above)
All third parties are required to process personal data in accordance with applicable data protection laws.
Data Retention
We retain personal data only for as long as necessary for the purposes described:
- Contact data: retained as needed to manage enquiries and support
- Analytics data: retained for up to 180 days
- User-generated content: retained until removed or requested to be removed
Your Rights (UK, EU, and California)
Depending on your location, you may have the following rights:
UK and EU (GDPR)
- Access your personal data
- Request rectification of inaccurate data
- Request erasure
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
You also have the right to lodge a complaint with a supervisory authority, such as the UK Information Commissioner’s Office (ICO).
California (CCPA/CPRA)
If you are a California resident, you have the right to:
- Know what personal data is collected about you
- Request deletion of your personal data
- Request disclosure of categories and purposes of data use
- Opt out of the sale or sharing of personal data
We do not sell personal data.
To exercise any of your rights, contact: support@librewave.com
Security Measures
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration.
Changes to This Policy
We may update this Privacy Policy periodically to reflect legal, technical, or business developments. Updates will be published on this page with a revised date.
Contact
For any questions regarding this Privacy Policy or data protection practices, please contact: