Troubleshooting

Sordina Does Not Appear in My DAW

If Sordina does not appear in your DAW’s plugin browser:

• Confirm that the correct plugin format was installed for your DAW.
• Perform a manual plugin rescan.
• Restart your DAW.
• Verify that the plugin has been installed to your DAW’s configured plugin location.

Remember that Sordina is an audio effect plugin. It will typically appear in your DAW’s effect or audio plugin categories, rather than under virtual instruments or MIDI effects. It must be inserted on an audio track, instrument track (not MIDI), or bus, depending on the capabilities of your DAW.

Pro Tools

In Pro Tools, Sordina appears in the Effect plugin category.

If Sordina loads correctly but does not appear to be processing audio, check the Active button in the bottom-left corner of the interface. For reasons currently unknown, this button defaults to the off state in Pro Tools and must be enabled before the plugin will process audio.

MIDI Control Is Not Working

Sordina is an audio effect plugin, and not all DAWs support routing MIDI data to audio effect plugins.

If MIDI CC assignments or mute selection controls are not responding:

• Verify that your DAW supports MIDI routing to audio effects.
• Confirm that MIDI data is being sent on the expected channel.
• Check that the control has been assigned to the correct CC number.
• When using Bank and Program control, verify that the MIDI Channel selector is configured correctly.

Alternatively use host parameter automation instead of MIDI control.

A Mute Does Not Sound Like the Real Technique

Some string techniques, such as col legno, sul ponticello, flautando, and sul tasto, involve changes in playing technique rather than the use of a physical mute.

Sordina can emulate the tonal character of these techniques, but it cannot generate sounds that are not present in the source material. As a result, some aspects of the original technique may be less apparent, particularly in exposed solo performances.

The Effect Sounds Too Strong

Try reducing the Mix control to blend some of the original signal back into the output.

You may also find that a different variation of the same mute type produces a more suitable result.

The Output Level Has Changed

Different mute models naturally affect the frequency balance of the signal, which can alter the perceived loudness.

Use the EQ, Saturation, Mix, and Gain controls to compensate for any level differences between mute models.

High CPU Usage

The spectrum analyser requires additional processing power.

If CPU usage becomes a concern, right-click the EQ graph and disable the analyser from the context menu.